Delivery details

Delivered to your home or work.

We offer several delivery options to satisfy you. If you have specific requests for your order, please do not hesitate to contact us by email or at 450-504-6011.

Delivery by parcel - Accessories & Tools

Pallet Delivery - Floors & Heavy Items

Several delivery options available:

Add the item to your cart to see the delivery options available in your region.
For any questions regarding the transport and delivery of your order, you can reach us at: info@plancherlaurentides.com

How it works

1

confirmation of your order

When you have completed your order in the basket, you will receive a confirmation email as well as a second email from which you can follow the status of your order.

2

Track the route of your package

When your order is shipped, you will receive an email that will allow you to track your delivery with the carrier’s tracking number.

3

Follow the route of your pallet

When your order is ready and the delivery date is set, you will receive an email with the delivery date of your order. If you want a specific delivery date, you can also request that.

Also make sure that the delivery team has safe access to your home, including adequate parking space, and that all obstacles, passageways and interior spaces have been cleared. If the delivery team cannot cross the passage safely, delivery cannot take place. In this case, charges for a second delivery attempt will apply.

4

Confirm receipt of your order

Make sure that all of the items listed on the delivery slip have been delivered before the delivery team leaves the premises.

Notify the team if an item is missing from your order, then indicate the missing item on the delivery slip and immediately contact Plancher Laurentides customer service.